FAQ
1. What types of hair accessories does Mdadvertisingagency offer? We offer a wide variety of trendy and practical hair accessories, including:
- Claw clips & hair clips
- Scrunchies & hair ties
- Bows, ribbons & barrettes
- Headbands & turbans
- Ponytail holders & hair cuffs
- Decorative pins & statement pieces
From minimalist everyday styles to bold statement accessories, we have options for all hair types and occasions.
2. What shipping options are available? We offer these to U.S. customers:
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0 (our most popular choice!)
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Note: Times are estimates and may vary due to location, holidays, or carrier volume. Free shipping may apply based on order total or promotions.
3. How long will it take to receive my order? Most orders process and ship within 1–3 business days. After shipping:
- Express: 3–6 business days
- Standard / Free: 7–14 business days
We’ll email a tracking number as soon as your order is on its way!
4. Do you ship internationally? Currently, we only ship within the United States. We’re working on expanding – sign up for our newsletter for updates!
5. What is your return policy? We offer a 30-day return window for unused, unworn items in original condition with tags attached. If an item arrives damaged or incorrect, contact us within 7 days with photos – we’ll arrange a replacement or refund (including original shipping if it’s our error). Customer pays return shipping unless the issue is ours. See our full Returns page for details.
6. Are your hair accessories suitable for all hair types? Yes! We offer accessories designed for different hair types — from fine and straight to thick and curly. Many items feature strong grips, soft fabrics, and non-damaging designs to keep your hair healthy and stylish.
7. How do I care for my hair accessories?
- Metal & plastic clips: Wipe clean with a damp cloth.
- Fabric items (scrunchies, bows, headbands): Hand wash or machine wash gentle cycle; air dry.
- Avoid harsh chemicals and excessive heat to maintain color and shape. Specific care instructions are included with each product.
8. Have more questions? We’re here to help you find the perfect hair accessories! Email support@mdadvertisingagency.com or use our contact form. We typically respond within 24 hours.